All orders are bound by our return policy, conditions, and terms.

All items are eligible for return for store credit within 15 days of delivery. This means that is an item is delivered on March 1st, it may be returned up until March 15th.
All returns must be approved and must be accompanied by a return merchandise authorization label and code (RMA).
To initiate a return you simply log into your online account on our site, and then you go to your order history to find the order that contains the item(s) you wish to return. Then open the order and click the box next to the item(s) you wish to return and proceed to initiate the return request. Return requests are reviewed usually within 24 hours, and a return label is sent via email for all approved requests.

Alternatively, you may email us at returns@ediscountmall.com to initiate a return.

Warranty Coverage

We stand behind every item we sell. Unless otherwise noted, each item is eligible for 30 days of direct warranty coverage. We will repair or replace any item that has any defect or damage within 30 days of delivery. This coverage excludes any damage from misuse, and does not include loss or theft. To initiate a warranty claim please email warranty@ediscountmall.com.

Processing of Returns
Receipt of returned merchandise is the first step in the return process. Please note, that  after the merchandise is received, it must be reviewed, tested, and processed. This process may typically take anywhere from 3-10 business days, but in some cases, it may require additional time.

Returns - Once the return is fully processed and approved, a refund will be issued, less all shipping fees and taxes.

Warranty Coverage - once the return is fully processed and approved, then repair/replacement warranty coverage will be activated. This process may involve repairs to an existing product, or replacement of the product. This process may require additional time for replacement parts, servicing, and repair or replacement related tasks. We make every effort to complete every warranty claim within 7 business days. However, there is no guaranteed delivery time for any replacement or repaired product to be sent back to the customer. Some repairs/replacements may require extended time for completion in some instances. In any instance where we are unable to provide repair/replacement, or where providing any repair/replacement will result in unreasonable delays, we reserve the right to issue store credit instead of processing the warranty claim.